Privacy Policy
This policy describes how we collect, use, and protect information when you use upscalegambling.com. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws. Please read this policy carefully to understand our practices.
Information we collect
We may collect information that you provide directly to us, for example when you contact us by email or through any contact form. This may include your name, email address, and the content of your message. We do not require you to create an account to use the main features of our site.
When you visit our site we automatically collect certain technical information, including your IP address, browser type and version, operating system, referral source, pages visited, and the date and time of your visit. This information is commonly collected by websites and helps us understand how visitors use our site and improve its performance. We may use cookies and similar technologies as described in our Cookie Policy.
We do not knowingly collect personal data from anyone under the age of 18. Our site is intended for adults only. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete it.
How we use your information
We use the information we collect to operate and maintain the site, to improve our content and user experience, to respond to your enquiries, and to comply with legal obligations. We may use technical data to analyse trends, administer the site, and gather demographic information in aggregate form. We do not sell your personal data to third parties. We do not use your information for automated decision-making or profiling in a way that produces legal or similarly significant effects.
If you have accepted cookies we may use that information to remember your preferences and to understand how you interact with our content. You can change your cookie choices at any time through your browser settings or by revisiting the cookie banner if we provide that option.
Legal basis for processing
Where applicable under UK and EU data protection law, we process your personal data on the following bases: (a) your consent, where you have given it (for example for certain cookies or when you contact us); (b) our legitimate interests in operating the site, improving our services, and communicating with you, where those interests are not overridden by your rights; and (c) compliance with legal obligations. You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
Sharing and disclosure
We may share your information with service providers who assist us in operating our site, such as hosting providers and analytics services, subject to contractual obligations to protect your data. We may disclose your information if required by law, court order, or governmental authority, or where we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy commitments.
Third-party sites
Our site links to external casino and partner sites. When you click on such a link you leave our site and are subject to the privacy policy and practices of the third party. We do not control and are not responsible for the content, privacy practices, or data collection of those sites. We encourage you to read the privacy policy of any site you visit. Any information you provide to a third-party operator (for example when signing up or making a deposit) is governed by that operator's terms and privacy policy, not by this policy.
Data retention
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Technical and access logs may be retained for a limited period for security and troubleshooting. When we no longer need your data we will securely delete or anonymise it.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, encryption where appropriate, and limiting access to personal data to those who need it for the purposes described in this policy. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security but we strive to protect your information.
Your rights
Under UK and EU data protection law you may have the right to: access your personal data and receive a copy; correct inaccurate data; request erasure of your data in certain circumstances; restrict or object to certain processing; data portability where applicable; and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority, for example the Information Commissioner's Office (ICO) in the UK. To exercise any of these rights or for any questions about your data, contact us at info@upscalegambling.com. We will respond within the timeframes required by applicable law.
International transfers
Your information may be processed in the United Kingdom or in countries where our service providers operate. If we transfer data outside the UK or European Economic Area we will ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.
Updates
We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the current version on this page and may indicate the date of the last update. We encourage you to review this page periodically. Continued use of the site after changes constitutes your acceptance of the updated policy.
For any questions about this Privacy Policy or our data practices, please contact us at info@upscalegambling.com.